Contact SummonAI Kit
Email is how you reach a person here. Write to hello@summonaikit.com and the reply comes from Viktor, who builds and supports the kit. There is no ticket number, no queue to be passed along, and nothing you need an account for in order to ask a question.
What to email about
- Questions before you buy, including whether the kit fits what you are working on
- Anything that goes wrong during install, on Claude Code, Cursor or Codex
- Refunds inside the 30-day money-back window
- Billing, invoices and receipts, or a purchase made under a different email address
- Privacy requests: a copy of your data, a correction, or deletion
- Press, partnerships, and anything else that needs a human answer
Asking for a refund
The guarantee runs for 30 days from the day you buy. Email hello@summonaikit.com from the address you bought with, or tell us which address you used, and say you want a refund. You do not have to explain yourself, fill anything in, or send the kit back. There is no form standing between you and it.
The assistant on this site
There is a chat assistant on this site that answers questions about the product. It is software, not a person, and it cannot see your account, change an order, or issue a refund. For anything that needs a decision or touches your purchase, email instead.
If you have already bought
Your account holds your install instructions and the manual download of the kit, so most setup questions are answered there before you need to write to anyone. If the answer is not there, email is still the right next step.
Legal and data
The Privacy Policy sets out what is collected and how it is handled, and the Terms of Service set out the licence, the guarantee and the refund terms. Privacy questions go to the same email address as everything else.
Where we are
SummonAI Kit is built and supported by Viktor Bonino, at Via dei Monti Tiburtini 518, Roma, Italy, P.IVA 16276751001. It is here because a real place and a real tax identity are the things people look for in a seller they have not bought from before, and because legal and billing checks ask for both.
Post is not a support channel, though. Nothing sent by mail is monitored, so email is the only way to reach a person, and it is faster besides.